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It is Pearsons School of Floristry's mission to deliver Quality Training and Assessment services to our clients. In an effort to be clear about our services and policies, we have published the following documents for your reference. Any feedback you have on our services is highly valued. Please email your feedback to our CEO, Barbara Pollak.  Her email is Click on the links below for more details.

Courses for Fun Booking Terms and Conditions

Terms and Conditions of Enrolment: Courses for Fun

Terms and Conditions of Enrolment: Master Classes and McQueens

Commercial Floristry Courses

PSF Privacy Policy

PSF Access and Equity Policy

PSF Complaints and Appeals Policy

PSF USI Policy

PSF RPL and Credit Transfer Policy

PSF Consumer Protection Policy


SFL30115 Certificate III in Floristry - Flexible Program Only

Pre-enrolment information

SFL30115 Terms and Conditions of Enrolment - Flexible Program Only

Student Policies and Procedures

SFL30115 Study Program: Flexible Program

PSF Deferring, Withdrawal and Refund Policy 2016       Flexible Program

PSF Deferring, Withdrawal and Refund Policy 2017    Flexible Programs


Note: Other policies are available to current students via the Student Portal


Policies for Smart and Skilled funded students

For SMART AND SKILLED FUNDED Policies and Terms of enrolment  - Click here