Payment and Cancellation Policy for Floral Workshops

  • Full payment is due at the time of enrolment.
  • A refund of course fees will only be paid when a student cancels their booking a minimum of 10 business days (two weeks) before the class start date. Written notice is required and a $25 administration fee will be applied.

To cancel your class please email school@pearsonsflorist.com.au

Missing a class

Sufficient Notice: 10 business days notice must be provided in writing and you can request to transfer to another class (if spots are available).

Less than 10 days notice:  If you are absent on your enrolled day of class or are unable to provide the school with sufficient notice of your absence your options are to send a friend in your place, or reschedule your class and pay a $75 flower fee for the flowers and materials.

    To reschedule your class please email school@pearsonsflorist.com.au

    Course Changes

    PSF reserves the right to cancel classes where numbers are not sufficient and transfer students to a mutually suitable session. If no mutually suitable time can be found, a full refund will be provided. PSF reserves the right to change the location of the classes to suit numbers or room availability.

    Gift Vouchers

    All PSF gift vouchers are valid for 3 years from the issue date. You can redeem your gift voucher by either booking online or ringing the school on (02) 9550 7755 and quoting the gift voucher/order number. Please note that no extensions after this date will be granted.

    Discounts and Promotional offers

    Any purchases made using a discount or promotional offer are strictly non-refundable or transferable and must be redeemed within the stipulated time frame.

    Appropriate Footwear

    To ensure your safety, non-slip closed-in shoes must be worn to all classes. No thongs, open footwear or high heels are permitted in the classrooms. Indemnity: While all care is taken, you are responsible for your own safety and property when travelling to and attending a course at Pearsons School of Floristry.

    Indemnity

    While all care is taken, you are responsible for your own safety and property when travelling to and attending a course at Pearsons School of Floristry.

    Photography and Social Media sharing

    Whilst we encourage students to take and post images of their work during the course we respectfully request no videoing or audio recording of the workshop. Any images containing other people must seek the permission of that person before being posted. Any images of the guest instructor or PSF staff must use appropriate social media tags when being posted. If you are unsure at any time please speak to a member of staff for clarification.

    Short Course Rebate

    Students will receive the full amount of their Workshop as a rebate which will contribute towards your Certificate III deposit. The rebate will be subtracted from the Certificate III deposit amount.

    Full payment for the short course booking is to be paid in full prior to course commencement. This offer cannot be used in conjunction with any other offer. This offer must be redeemed within 3 months from your workshop date. 

     

    All feedback is highly valued.

    Please email your feedback to our CEO, Avi Pollak   avip@pearsonsflorist.com.au.   

     

    PSF Office Hours: 9am - 5pm Monday to Friday.
    Phone: 02 9550 7755
    Email: school@pearsonsflorist.com.au 

    All transactions are processed in Australian Dollars (AUD).