Any feedback you have on our services is highly valued. Please email your feedback to our CEO, Barbara Pollak. Her email is firstname.lastname@example.org
PSF Office Hours are 8.30am - 4.30pm Monday to Friday. You can contact the school administration on 02 9550 7755 or via email: email@example.com
All transactions are processed in Australian Dollars (AUD).
Payment and Cancellation Policy for Short Courses:
Full payment is due at the time of enrolment in a Short Course. Cancellations of Short Courses made at least two weeks (10 business days) before the start date are permitted and refunds will be made less 20% of the total amount paid.
Missing a class:
If you know you will be unable to attend a class and would like to organise a make-up class, you are required to give 10 business days notice directly to the school office, not to your trainer. If sufficient notice is received, the school will find a mutually suitable time for you to transfer to another class (numbers permitting). If you are absent on your enrolled day of class and are unable to provide the school with sufficient notice of your absence, these are your options:
‘Creative Installation Workshop’ and ‘Advanced Design Wedding Workshop’:
If you are absent on your enrolled day of class no refund or credit to another class will be adhered to.
If your class falls on a weekend please leave a message on the schools answering machine or send an email to notify the school – You can contact the school administration on 02 9550 7755 or via email: firstname.lastname@example.org. We will contact you on the next business day.
Running late for your class:
Please contact the school on (02) 9360 7777 to notify the trainer asap.
PSF reserves the right to cancel classes where numbers are not sufficient and transfer students to a mutually suitable session. If no mutually suitable time can be found, a full refund will be provided. PSF reserves the right to change the location of the classes to suit numbers or room availability.
All PSF gift vouchers are valid for 3 years from the issue date. You can redeem your gift voucher by either booking online or ringing the school on (02) 9550 7755 and quoting the gift voucher/order number. Please note that no extensions after this date will be granted.
To ensure your safety, non-slip closed-in shoes must be worn to all classes. No thongs, open footwear or high heels are permitted in the classrooms. Indemnity: While all care is taken, you are responsible for your own safety and property when travelling to and attending a course at Pearsons School of Floristry.
Discounts and Promotional offers:
Any purchases made using a discount or promotional offer are strictly non-refundable or transferable and must be redeemed within the stipulated time frame.
Certificate III Student benefits:
As a Certificate III student at Pearsons School of Floristry, you are entitled to special benefits.
Please note that discounts are only available on upfront payment of course. The above discounts cannot be used with any other offer.